I'm relatively new to Dreamhost, so I thought I'd post a couple of questions here and see if any of the more experienced members can point me in the right direction.
1) What is an "acceptable" load average to have on our server? I can understand that, due to it being a shared server, there will be some fluctuations, but I'm curious as to what a good upper limit is before I should bring it to Dreamhost's attention. Is 5 considered excessive? How about 10?
2) How long should I wait for the problem to persist before reporting it to Dreamhost? 5 minutes? An hour?
Hoping I can get some answers on these, as I've been having some slowness issues on my site in the last couple of days, but I don't want to be too much of a pain to Dreamhost support either...
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