There’s a big difference between being a ‘typical whinny baby’ and incurring the same problem over and over and over.
Here’s the current load average on yoda:
top - 06:26:12 up 1 day, 14:17, 5 users, load average: 203.18, 151.12, 107.21
Tasks: 3 total, 1 running, 2 sleeping, 0 stopped, 0 zombie
Cpu(s): 22.4% user, 35.7% system, 41.9% nice, 0.0% idle
Mem: 3615716k total, 3495100k used, 120616k free, 8556k buffers
Swap: 6313512k total, 87500k used, 6226012k free, 902596k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
29542 coolgeek 9 0 1152 1148 928 S 0.0 0.0 0:00.64 ksh
21678 coolgeek 9 0 1176 1172 952 S 0.0 0.0 0:00.38 ksh
2608 coolgeek 9 0 1036 1036 844 R 0.0 0.0 0:40.82 top
My site is currently throwing blank pages, as it was last night when I filed a Sev 1 ticket (my first Sev 1 ever, I believe). The last time I filed a ticket for same (Sev 2, I believe) was March 29, and I’m sure I’ve been filing tickets for the same problem for over a year.
At that time, support tried to tell me that these NFS issues, and correspondingly absurd load averages, weren’t really a problem, and that they had seen load averages of 800 without problems.
Though the problem was ‘resolved’ last night, they didn’t even respond to the ticket, which leads me to believe they’re kind of sick of dealing with the problem themselves.
I understand the trade-offs of $20/month hosting. But this is a problem that has been recurring, and it’s obviously not just my server.
If, in fact, the problem is truly NFS, then either their NFS configuration, or NFS itself, is unstable and they need to architect a new solution.
This is completely unacceptable.