Livechat not working and account pending

Hello,

Just registered a domain with you guys. I have had a message reading account pending for nearly an hour now.

I weould like to get started but cannot do anything until you approve my account.

Also, LiveChat is faded out, so I can’t get a tech support person to answer questions.

What is going on?

For some reason your account got flagged for manual approval. At dreamhost the dept that handles that is billing, which is not part of regular customer / tech support. The billing dept does not work 24/7, instead expect a response during west coast USA business hours, which begin a couple hours from now.

thanks. will do.