Live chat with staff


#1

Q1. Can you someone tell where the live chat is on the new site:
http://beta.dreamhost.com/
This was really useful tool.

Q2. Which link do I click to buy yearly reseller unlimited host?


#2

unless you pay extra for it, live chat only appears when they have idle customer support reps not dealing with paid customers.


#3

I’m down to pay extra for it. I can’t find the page where you pay extra for it to access this feature!


#4

You need the “Chat & Callback” paid service ($9.95 /mo). You should be able to check a box for this when you open a ticket. http://wiki.dreamhost.com/Premium_Support