Live Chat unavailable - can't log in because email is down


#1

I have been using another customer’s dreamhost panel to communicate because I can’t log in with my own (I maintain several websites for different companies).

I am trying to get our website and email back up and can’t get into the DH Panel to do it - and the account verification team WILL NOT RESPOND!

Again, Dreamhost has NOT gotten back to me and this has been going on since Friday.

PLEASE respond!


#2

Hi there,

Thank you for contacting us for support, if you can supply a support ticket# or the name it was submitted under we can look into the status. If you do not have that info, please contact us here: http://twt.sk/1kN1WK1 be sure to select the “other” option, include an email address you have access to and enter the captcha at the bottom,

Thanks!
Matt C