Live Chat unavailable - can't log in because email is down

I have been using another customer’s dreamhost panel to communicate because I can’t log in with my own (I maintain several websites for different companies).

I am trying to get our website and email back up and can’t get into the DH Panel to do it - and the account verification team WILL NOT RESPOND!

Again, Dreamhost has NOT gotten back to me and this has been going on since Friday.

PLEASE respond!

Hi there,

Thank you for contacting us for support, if you can supply a support ticket# or the name it was submitted under we can look into the status. If you do not have that info, please contact us here: http://twt.sk/1kN1WK1 be sure to select the “other” option, include an email address you have access to and enter the captcha at the bottom,

Thanks!
Matt C