Link to set password for wordpress not working


#1

Hi all,

I’m new here, I just bought a wordpress hosting with dreamhost and I received an email saying “success intalling wordpress on your site”.
It gave a me a new wordpress usename and a link where I can set my password, but the link doesn’t work.
What should I do? Is there a previous step I’ve missed?

Thanks
Anja


#2

You may just need to wait a little bit. DNS propagation can cause a delay. New DNS and its usually instant, changed DNS and it might be around 4 hours.


#3

It still doesn’t work, it’s 24 hours now. I’ll contact support.


#4

If you still need help with this you can contact our Live Chat team from 5 AM to 11 PM PST, or if you can provide us with a ticket number we should be able to look into this for you. Ticket numbers usually start with a 7.


#5

Just signed up. Installed Wordpress and got the link to set a password and like the OP has stated, it just doesn’t work. What’s going on? Can someone please help me out on this? Thanks.


#6

It’s hard to diagnose what’s going on without more details. How long ago did you install WordPress? is this a VPS, shared hosting, 1-click install, DreamPress or what else? New domain or transferred domain? what’s the error message you get?

If you want a quicker answer without having to diagnose the issue yourself, open a ticket or start a chat session like @LakeRat suggested: DreamHost support staff will immediately see what the problem is and fix it for you.


#7

Reached out to your Twitter page and they helped me out on it. Thanks.