Limited access to all applications

My Hosting still use period, but why am I restricted access to all applications, such as cpanel.
Before that, I had to delete my visa card information, because I do not know why I was minus 10 USD / 1 month.
A few days later, I logged into the restricted hostin all right.
May all the helpers, thank you!

Hi Nguyenvne,
We suggest that you open a ticket for our billing team to check into this for you. You can submit a ticket from your DreamHost panel by navigating to ‘Support’ > ‘Contact Support’ from the links on the left side of your panel. Or if you are already logged in here is a direct link: