Late Rewards Payments


#1

Has anyone else not recieved payments for referrals due on December 1st?

And yes, the $97 has cleared the pending period, and I’ve long selected the paypal option. I’m interested to know if this has affected anyone else.


#2

I remember this has come up previous months, a while ago. Seems to me that for somereason there wern’t enough funds in the heir paypall acount to pay everyone. It delays the payement a bit, but should go thorough in a bit.

If no one else posts that they heavn’t recieved their payement, just drop a line to support, I’m sure they’ll be happy to help you out.

-Matttail


#3

I got mine on Dec 1.


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#4

I haven’t gotten any referrals, so I can’t help you. :frowning:

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#5

Thanks, I contacted customer service on the 2nd, and they’ve finally replied earlier today, however they’ve been unable to give me a reason for the no-payment. Needless to say, the 48 wait for a reply and the lack of a real answer doesn’t exactly inspire confidence.


#6

In my experience, it can take a few days for the funds to be transferred. It doesn’t bother me since it’s not a lot and it’s not really urgent. As long as I get the rewards payment eventually, I’m happy. It has never taken more than 4 days, and that’s fine by me.

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#7

[quote]It has never taken more than 4 days

[/quote]

Well I’m on my 5th day now.
It bothers me when customer service is unable (or unwilling?) to provide me with a reason for the delay. If dreamhost says “Payments are cashed out on the 1st business day” then I expect payment on the first business day, or at least an explanation when it doesn’t happen, I don’t think that’s unreasonable.

I’m a bit surprised and disappointed by this and I hope it’s a one-time thing. (I also hope customer services slow response time doesn’t continue in future)