Hello. I sent the following in a support ticket [human being niceties clipped out]:
We have troubles, however, with delays when the [Mailman mailing] list receives or sends to Yahoo or Hotmail addresses. I can’t say this happens all the time, but sometimes there may be an hours-long delay, and the headers seem to indicate that the problem is in the communication between Dreamhost and Yahoo or Hotmail.
Thank you, and please let me know what I can do to help troubleshoot this, also.
I sent along the headers of a problem message, which included as the most recent two received:
Received: from frida.dreamhost.com ([22.214.171.124]) by bay0-mc8-f4.bay0.hotmail.com with Microsoft MTPSVC(6.0.3790.2444); Tue, 19 Sep 2006 16:59:47 -0700
Received: from che.dreamhost.com (che.dreamhost.com [126.96.36.199])by frida.dreamhost.com (Postfix) with ESMTPid 0989B16EE31; Tue, 19 Sep 2006 13:11:56 -0700 (PDT)
The complete answer I got back from Dreamhost was:
Based on these headers, you’re right. For some reason the mail can’t reach their servers. We really can’t do much about that since our servers are correctly tring to send to theirs. You might want to talk to them and see if they have had issues.
Sorry I couldn’t help out more.
- Does anybody think that’s a good answer from tech support?
- With the problems they’ve been having lately, is there any reason to believe that “our servers are correctly tring to send to theirs”?
- Does anybody out there have any suggestions for fixing my problem or doing more to isolate the cause of the problem?