Hello I have just signed up with DreamHost, but have a few problems:
I got to ‘Step 6 - Make a payment’… When I clicked ‘Charge this card now!’ the page timed out, so I didn’t get to see ‘Step 7’.
Now, I have received an e-mail ‘DreamHost Payment Receipt’, but I have not received a ‘Welcome’ message saying that my ‘free’ domain has been registered.
So I went into the ‘Web Admin Panel’ & saw that I had no domain registratrations pending (I guess this is due to the webpage timeout). So i registered my domain, first it said: “One included registration is still available on these plans (FREE for life of plan)”, next it said: “We have added mydomainname.com to our registration queue”.
So I guess I just wait.
Having to try to register the domain a 2nd time in the ‘Web Admin Panel’ leads me to believe that I am correct in thinking that the stall/freeze in the registration/process after I clicked ‘make a payment’, means that my signup is not totally complete.
Can anyone help, I feel a little in the dark… The only email I have received from DreamHost is my receipt of payment, no other info at all, no Welcome message, no instructions.
Can anyone help, what should I do next?
Thanks for listening