the junk filter is no longer automatically removing emails from the quarantine. it stop working in the last month. i’ve logged in to update my junk filter settings but nothing seems to work. the only way to remove email from the quarantine is to log into the webmail and manually delete them. i had it set to remove after 7 days, changed it to 5 days, then to three days and it’s not working. there is junk mail sitting there dating back to the 14th which is the last time i manually removed mail. if i hadn’t removed the mail my quarantine would be dating back to around march 20th which is i think the last time it was working correctly.
i just sent a support ticket to DH. anyone else having problems with the junk filter not removing emails?