Joomla site crash. please urgent help


#1

We have one site:

http://siteb.conecta.tv

In this site we have a multisite system jms install with many sub sites. We have some important issue as all sites are down. In fact if siteb.conect.tv is down the rest also should be down.

What is more strange is that the Administrator works ok, the only thing that don’t work is the main sites.

What we did try:

Contact multisites suport

They say that is not about multisites, they say it can be php problem. they did create a script to desactivate multisites and the problem persist. they say it also may be a problem with a corrupt file.

Contact the server

They say is not a server problem, try with the forum suport (what I’m doing now).

We did upgrade Joomla

We did upgrade Joomla to latest version, and problem persist.

AS YOU CAN IMAGINE THIS IS A MAJOR PROBLEM AND WILL LIKE TO HAVE YOUR HELP