Jabber users pending activation


#1

I’ve got a support ticket in, but it being a holiday weekend and all I figured I’d ask around here, too.

About five hours or so ago, I created two Jabber users. They’re still pending activation even though the knowledge base says it takes five minutes. Have any of you seen this happen?


#2

There the script that creates the jabber user on your server probably had an error so support will have to manually do it.

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#3

Thanks–I’ll just sit tight till I hear back from support, then.