Is it possible to delete an account? I couldn't finish signing up for the promo plan

#1

I was in the middle of signing up for the promo plan. Then my page refreshed and I wasn’t able to finish signing up for the promo plan… DreamHost has an account with my email address but no plan on it. I can’t find the Sizzling395 plan to add from the account page.

Is there any way I can add that plan to my account? Or is there any way I can delete my account so I can sign up for the trial plan?

Thanks.

#2

Just in case anyone else might encounter this problem in the future. I got a reply back from the support team. They can disable and reset the email address to start over the signup again.