Is Dreamhost support 24/7?


#1

I am in the middle of a conversion to VPS and yesterday afternoon two techs were rocking and rolling helping me out. Exceeded my expectations. Then when I moved my VPS and had some issues and questions, I’ve been in a holding pattern with responses to my ticket(s). I was just wondering if there is support after 5pm or not?


#2

Support is always here, but it may be the case that your case is tied to the techs who were helping. Try submitting a new ticket and refer to the previous ticket number. Hopefully someone can pick up where the others left off.

-Scott