They finally got back to me; and because they're in another time zone, he figured he had an hour to spare (how's that for stellar service?)
Anyway, his advice/solution didn't work; so I spelled back to him the step-by-step actions I went through, what I saw on the pages and the urls, so he could see that I followed it to the letter and it still didn't work.
In any case, there are only a few steps to creating an email address; it is simply not working on my website.
And I'm out of patience. In addition to the many other posts from others documenting their slow response to problems, if they can't fix it by mid day tomorrow, I'll be posting my adios. I just signed up another website (www.fitenessandhealthscience.org) at www.bluehost.com and it looks like I'll be moving www.warpedandtwisted.com over there, too.
What a waste of time this has been!
Thanks for responding! It's a pity their staff didn't reply as quickly!
JB - a DreamHost customer for less than a week.