Hi! I've been a reseller for iPowerweb for almost 7 years now, and for the past couple of years, very reluctantly. They host not only my websites but a lot of my relative's sites as well as friend's.
Downtime and server issues are pretty frequent... there was even a server room fire not too long ago that destroyed a lot. Email is constantly hanging and timing out (and I'm talking about a problem years in the making) as well as the fact my POP mail doesn't like their use of an accountsupport certificate for the email instead of a yourdomain.com one. After purchasing an all-in-one package with hosting included, a year later everything broke up into multiple fees at different times of the year with expiring dates that were never passed onto me until the LAST minute. They changed registrars and all of a sudden expected me to manually contact the registrar THEY registered my name through to renew every year without notifying me, same thing with whois privacy and hosting. I would have 3 separate charges to my card for all three services on different days when originally everything was purchased as an all inclusive one fee a year package.
I recently moved one of my clients to Dotster (which is local) and it seemed promising- but I have had major issues with not only recovering a backed-up version of a running Joomla Virtuemart edition site (via Joomlapack) but also getting help once a functional error does occur (i.e; having permissions returned to us to CHMOD files took OVER a week after multiple tries at getting a hold of someone). They claim 24/7 support. Something on their server fatally conflicts with the Joomlapack scripts causing any and all permissions to be denied of the user to chmod files.
I was referred here from the WP website which I specifically went to to find a suggested OS CMS host. I'm a huge do-it-yourself'er and just would like a nice host-family to be a part of and feel like I'm able to suggest onto others and bring my clients to. Furthermore, I don't expect ALL servers to be able to accomodate everyone's needs- I just need realistic expectations.
So, as this is not a harp on other hosts thread- my question is this:
Would creating an account here be a reproduction of similar issues or are my current issues isolated? I would like to find a host that can host multiple CMS platforms- WP, Joomla!, phpBB, etc. Is this a good choice or am I setting myself up for dissapointment? I need to move a bunch of websites off of Dotster and would like to tryout DH first to see if it would work- anyone have feedback on this? Thanks in advance!
"Does this smell like chloroform?"