iPhone mail stopped sync-ing


#1

Hi All

Since the move (I think) of the mail servers the other week, the syncing of the read status beween my iPhone and webmail is intermittant.

Seems to work OK from iPhone to server (read a message on phone, webmail shows are read) but not the other way around (read a message on the server but phone does not show as read).

I have seen on some sites a change to the IDLE settings on the phone, but I am unable to find it.

Any help would be greatly appreciated


#2

In addition, MS-Exchange (a different account on the same iPhone) seems to be working fine.


#3

{bump}
Still having issues … >:(


#4

Have you opened a support ticket?


#5

Will do now.


#6

Got it!

Support got back to me and …

Delete the account on the iPhone and re-create … it works … yippee!!!