MX records for my account are failing, hence I cannot use the IP auth process to get approval to my email address. Totally blown out of the saddle here.
Created another account just to submit a ticket, but no response.
You can check them here to see it they are set up properly: Mx Record Checker
If they are set up properly, I'm not sure what will make them fail. It'll be easier to help if we had your domain name.