I am a newer DH customer, so this issue does concern me long-term since I am using the Irvine datacenter. I am patient. I keep regular backups, so for me, site failure is no big deal right now. However, when I start to use my service for more availability-critical things or to host my portfolio, I really worry about future outages.
I don't expect perfection, but I want to know... what measures are being taken to make sure this doesn't happen for this period of time again?
An explanation for what exactly went wrong would be very helpful. I kept up with the dreamhoststatus blog and it's confusing to me as a customer to be honest... as I said, I'm very well versed in IT, so I understand simple failures.
Also I read something about performance/server improvements? Is this Irvine Center going away and being merged into Los Angeles? It sounds like from my reading that a lot of problems have come out of this particular center...
Not trying to be negative. My site is up and everything is fine now. I just wanted to know if we could have some feedback on these issues, so in the very least, we can at least know in the future what is being done to minimize these outages/increase performance.
Thanks in advance guys