Install SSL from GoDaddy on DH


#1

I’m trying to install a SSL from GoDaddy on a DH account. I generated the CSR and supplied it to GoDaddy. I now have the CRT and I am trying to install it, but DH says I need the private key from GoDaddy. GoDaddy says they don’t have a private key, because that would be generated from the host who created the CSR, which is DH. Can someone tell me where the private key is generated?


#2

Hello

I apologize for any confusion however the private key must obtain this from the company you purchased the SSL certificate from. Please see our help page here for step by step instructions (https://help.dreamhost.com/hc/en-us/articles/215089668-How-do-I-install-a-third-party-SSL-certificate-)

Since you purchased the SSL with GoDaddy you will need to generate the key on their end. I found this article which you may find helpful:
https://www.godaddy.com/help/rekey-certificate-4976

If you have any additional questions please let us know!

Thanks,
Mari