I had someone handle all of this, so as I said in one post... not web savvy. Frustration however is very high, when if there is an issue with any accounts not with you, I can pick up the phone, and it's resolved within 15 minutes. But you have a much longer process. Without my web person, I'm left without the website, no email for staff, and no idea when, with the owner having a fit. And then when anyone tried to contact with any email that wasn't one of yours, we'd receive an email telling us it was a rejected email. The only emails we could use, we no longer could use. Frustrating. The only advice was to log onto a panel we couldn't log onto, or sent to a support that rejected our emails. Frustrating enough to post 4 posts in various spots, to see if someone else had the same issue, and would read that specific post, and help.
Was not trying to be obnoxious