Incredibly slow server

wordpress

#1

Hi, I have a new account on twinkie (what kind of name is that for a server?). All my php/mysql scripts are running incredibly slowly… Is this a general issue? Are all the servers slow or is it only this one??

Has anyone been able to rectify speed issues on their accounts?

Thanks
Leo


#2

SQL is always slow :slight_smile:


#3

Only on my DreamHost account!


#4

I have the same problem on planters (my site’s benignthoughts.com, I’m still getting it all online)… I think all the servers are generally slow or overloaded. I just got the hosting yesterday, moved my blog over, and found it took a good 4 seconds to generate a php page. I enabled fastcgi and disabled wordcounting, and it sped up a little so the page generation time is rather normal now, but it still takes much too long than it should to load. And I’m on a 15mbps connection, so it’s not me.


#5

I just started a site on planters, and it’s dead slow.

Downloading is between 4-20 Kb/s, although uploading is a bit faster at 60-90 Kb/s. I installed the gallary software and a gallary page takes about 15 seconds to generate and display, and that’s with full acceleration enabled.


#6

Yeah, I figured the server probably has a lot of accounts on it using resouces. Should I send in a support request?

[edit: I’m just gonna go ahead and submit a support request, and use this thread as a reference as well]


#7

Yes. Perhaps DreamHost will take a look at the server and determine if the load in unusually high or if something else might be causing problems.

Speaking of server load, have you tried logging into your server using SSH and using the uptime command to see the average server load?

Mark


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#8

I have an account on firestone and also hoover and since yesterday they have both been extremely slow. I checked the uptime on both and hoover was at 6.45 firestone 3.42 hoover when I ssh in took over a minute to recognize my password. I have a couple videos that I stream from my site and since 2pm yesterday they have been rebuffering like crazy. I thought it was my cable modem connection so I switch to my dsl connection and the same thing so it looks like a problem on dreamhosts side.


#9

I was at school when I posted my messages, but I just tried it now. The server load’s actually not that high:
[planters]$ uptime
11:32:46 up 7 days, 16:15, 10 users, load average: 1.56, 1.62, 1.49

weird…


#10

Same here. I think it must be a bandwidth issue. The server doesn’t seem too stressed.

[planters]$ uptime
11:47:58 up 7 days, 16:31, 9 users, load average: 1.54, 1.64, 1.54

[planters]$ cat /proc/meminfo
total: used: free: shared: buffers: cached:
Mem: 4172877824 4032032768 140845056 0 32198656 2893934592
Swap: 6465036288 0 6465036288
MemTotal: 4075076 kB
MemFree: 137544 kB
MemShared: 0 kB
Buffers: 31444 kB
Cached: 2826108 kB
SwapCached: 0 kB
Active: 1190636 kB
Inactive: 1667088 kB
HighTotal: 3211200 kB
HighFree: 24028 kB
LowTotal: 863876 kB
LowFree: 113516 kB
SwapTotal: 6313512 kB
SwapFree: 6313512 kB


#11

I’m on garvey and also experiencing some major slowdowns (on and off throughout the day). I’ve got an email in to support, but anyone else seeing slowness on the same server?


#12

I’m seeing the same thing. I dont necessarily see any delays with bandwidth and serving up static html pages or jpg images, but I’m seeing serious problems anytime PHP scripts are processing and/or anytime any script hits the database. For instance, on both gallery2 and a default install of zencart pages take anywhere from 5-15 seconds to generate/load.

I’ve been in contact with support for the past few days and they say the servers I’m on are not overloaded (even the mysql), but I’ve done trace routes from the webserver to the db and I’m seeing timeouts.

I’m on Hyperion and my DB is on sabu.

Please DreamHost, help us!


#13

ah, yeah, I forgot. My mysql is on growltiger.


#14

Yeah. This is bullshit. I’m on fud and have been getting intermittent 0 length documents on SHTML pages. It’s like the server can’t reliably parse them.

Frankly, this is pathetic. I’m not one to complain about every little thing, but I had the same issue a week ago. Emailed Support, said they were “checking into it” – then, nothing. Get some goddamn monitoring scripts set up. I work in an Enterprise hosting environment and this kind of crap just doesn’t fly.

fud:~> cat /proc/meminfo
total: used: free: shared: buffers: cached:
Mem: 2647777280 2525663232 122114048 0 44122112 1868533760
Swap: 6465036288 123154432 6341881856
MemTotal: 2585720 kB
MemFree: 119252 kB
MemShared: 0 kB
Buffers: 43088 kB
Cached: 1748052 kB
SwapCached: 76688 kB
Active: 893944 kB
Inactive: 974092 kB
HighTotal: 1703872 kB
HighFree: 6696 kB
LowTotal: 881848 kB
LowFree: 112556 kB
SwapTotal: 6313512 kB
SwapFree: 6193244 kB


#15

It takes about 15 minutes for me to log on to my Wordpress panel :stuck_out_tongue:
Hmm… maybe I should contact Dreamhost but it doesn’t really bother me as I’m always working on a few things! :slight_smile:


#16

Yeah, well, imho this is not something that should be overlooked.
For a free hosting company, I’d put up with it, but with someone as big and well known as DreamHost, definately not.


#17

Me too


#18

I have already contacted them. My arkanoid server is riduculously slow, and it must be the DB (mysql), as it is that lovely loadtime of 15 minutes to get to my WP login. I haven’t heard back yet, so please bother them, since dreamhost generally rules, and is very on-point about its own troubleshooting. I have to upload a new blog page for the class i teach, and i am scared, and alone, so very alone…


#19

This is seriously getting bad.

First contact with DH support was on May 28 regarding the page loading/processing speed. I’ve come to the conclusion that bandwidth is not the problem by downloading images and tar files at about 8Mbps (my cable connection limit). Server load on my webserver (hyperion) is also not the issue (load average: 1.70, 1.32, 1.13).

Where I do see an issue is connecting to the mysql server from the webserver. I’m not sure of any other way to check the connection, but by doing trace routes, I’m seeing intermittent time outs on the last hop to the mysql server. DH has stated this may be related to DNS, which I wouldn’t doubt.

What’s up, though? Every one of my communications with them is “is it working now?”. Seriously, why can’t they at least attempt to help me, after I’ve gone over and beyond trying to help troubleshoot this.

It is now June 8 and I’m still awating even an acknowledgement that they are trying to help me. 24 hours response time is bullshit.


#20

we are experiencing same issues, very slow response times, we analyzed the fact and it really seems a matter of server CPU loads.
We cannot host a serious site with such latencies.