Incorrect e-mail


#1

My son joined Dreamhost today and he waited for an e-mail in reply and when we looked into why he has not recieved one, he realised that he typed in his e-mail address incorrectly. Help!!! What can we do? He cannot get his password to get into the site at all! Will my credit card details be in this e-mail? and has anyone any ideas of what we should do now?


#2

The e-mail they send will look something like this:


This is an email receipt for your recent payment you just made to
DreamHost Web Hosting.

Time: 2006-07-08 12:03:08
Transaction ID: 1234567
Amount: $93.80 (USD)
Applied to Account #: 123456
Pay Method: “*9876 (ex 12/07)”

This is a pending payment and so won’t be credited to your account until it clears.
Thank you for your payment! We appreciate your business!
The Happy DreamHost Billing Team

I’d suggest contacting DH directly: http://www.dreamhost.com/contact.cgi

Check out Gordaen’s Knowledge, the blog, and the MR2 page.


#3

Thanks for fast response, we have sent e mail as suggested.


#4

During the sign-up process you should get to choose a password for panel log-ins (just below where you enter your email address).

You can use this email address/password combination to log-in to the admin panel at the url below;

https://panel.dreamhost.com/

In the panel, you can change your primary email address by clicking on Edit Profile at the top of the page. You can also view any previous emails sent to your account by going to Support -> Support History


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