Inbound Email Rejection


#1

My apologies in advance for not being up to snuff on IT…

I have setup a website, and the supporting email traffic inbound, actually comes through to Squirrel Mail, but the senders get rejection error notices. Is this the common problem affecting the system now - as listed on the DH system status pages, etc? I’ve only been on for 2 weeks and the problems have affected my business.

Thanks


#2

There can be many reasons for failure of email service. et us know the error message that you get in bounced back emails and solution should be there for you in my next reply.

Outsourced Hosting support and Server Management


#3

Here is the error message sent back to the email sender:

This is the Postfix program at host spunkymail-mx4.dreamhost.com.

I’m sorry to have to inform you that your message could not be
be delivered to one or more recipients. It’s attached below.

For further assistance, please send mail to

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The Postfix program

kevin.mcloughlin@ascglobal.com (expanded from
sales@americanspeedcompany.com): host MC.CH1.UMMAIL.com[216.64.213.37]
said: 550 FROM address from sending host is invalid (in reply to MAIL FROM
command)

Reporting-MTA: dns; spunkymail-mx4.dreamhost.com
X-Postfix-Queue-ID: 69584199D9C
X-Postfix-Sender: rfc822; 4d7d8b---Kevin.McLoughlin@ascglobal.com
Arrival-Date: Tue, 25 Jul 2006 13:47:21 -0700 (PDT)

Final-Recipient: rfc822; kevin.mcloughlin@ascglobal.com
Original-Recipient: rfc822; sales@americanspeedcompany.com
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Postfix; host MC.CH1.UMMAIL.com[216.64.213.37] said: 550
FROM address from sending host is invalid (in reply to MAIL FROM command)


#4

There seems to be a problem with /etc/resolv.conf on your server. You should get in touch with the support team to get that updated.

Outsourced Hosting support and Server Management