[quote=“LakeRat, post:19, topic:56262”]
I’m currently working on a project that is going to require a dedicated server in a month or two when it goes live, I haven’t yet decided if I’ll choose dreamhost, in many ways it’s my first choice but issues like these make me wonder if I should look for other solutions.[/quote]
That was sort of the basis for my comment earlier about not having redundant systems. Ok, in my case, my site doesn’t, and never will, make any money nor will it ever be popular enough to justify a VPS or dedicated server, so I can live with shared hosting and, despite the inconvenience and the 100% uptime guarantee, I can live with some downtime. That’s life. But DH really pushes VPS and now dedicated servers. That’s really money for big sites. I’m a little disappointed by the downtime fiasco, but if I were paying $50+ per month, or however expensive a dedicated server is per month, I would expect a more robust system.
Some have mentioned failures at Amazon, Apple, and Google. Of the cases that I’m aware of, never did the entire system go down. Some services went down. I recall with the Amazon case, the sites that were affected there were the ones which tried to save some money by only using one location rather than paying the extra money for multiple locations. You get what you pay for. I’m not sure how expensive DH dedicated servers are compared with Amazon, but if they are close, then they should have a more robust system.
The outages at Google that I know of generally revolve around certain services such as Gmail. I don’t pay for Gmail, so fine, I get what I pay for. But they do have paying customers and they rightly should have lost a lot of business when their systems went down.
Ok, I’m going random here. But the point is, DH has already had a fair share of complete network meltdowns and each time has promised that a system wide failure won’t happen again. They’ve been honest about that in the past, and very apologetic. There was even a case a few months ago when their router config files kept disappearing or something. They fessed up to it and offered compensation for those affected. I didn’t even take them up on the offer because I didn’t notice at the time and looking at my logs, I didn’t see a big hole in the traffic volumes.
I don’t know why this time is different. Whey are they posting all of these ‘meet the customers’ blogs and completely ignoring a huge, system-wide failure? What’s up DH? Don’t pull an Apple on us and pretend that there’s a design flaw in the system.