I’m having trouble accessing my email account in both Apple Mail, and in an alternate mail app - Inky. This issue is only happening on my laptop. For some (lucky) reason it is not replicated on my iMAC. Dreamhost “support” has been entirely unhelpful. Their big tip was to delete the account, close mail, try to connect it as a new account. This achieved only the loss of all previous email associated with the account.
This problem started only after the change to the sub5.mail.dreamhost.com server so I don’t believe their explanation that the problem is on my end, and with Apple. I’m paying to have my business email hosted on the site and I’m very frustrated, as I travel and need to access my email when away from my desk!
Details: OSX El Capitan 10.11.4
Mail version 9.3
Any help would be most appreciated. Alternatively, recommendations for how to quit Dreamhost and quickly transfer email and web hosting to another business? I’m not up to speed on web hosting, email access problems. I thought I was paying for ease of use, and unfortunately I’m entirely mistaken…