For over 24 hours ALL of my email is unreachable by webmail or any other way:
ERROR: Connection dropped by IMAP server.
I submitted two Support Requests so far and I have got no replies, phone calls or even acknowledgement from Support at all.
I am shocked since in the past I have gotten replies and resolutions very quickly for even minor questions. I also remember getting a “We got your Support Request…” message each time, which I have not seen at all this time. I am very concerned because I have two customer projects past due and email access is critical right now.
Does anyone else know what’s going on or is having any of the same issues? This is very seriously disappointing and frustrating. Thanks.