Seiler covered all the points very well, but I just wanted to amplify a few of his points:
Did you mean to say “pretend”? I don’t think we’ve ever heard anyone accuse DreamHost of making up excuses for suspending an account.
I’d appreciate it if anyone could point me to something that says that you can do this. I haven’t found anything that says you can’t, but that doesn’t mean that they’ve said that they endorse this use of their resources.
a. suspension of their site due to excess resource utilization
b. slowness of their site due to someone else’s excess resource utilization
c. cancellation of their account due to their “friend’s” distribution of content in violation of U.S. copyright laws.
No, really, those are the top ones. There are actually a fair number of complaints we see about more reasonable items like “site down for one hour last week”, “download speeds are slow for me but not for anyone else”, “can’t get backups after my account was suspended for illegal activity”.
No, really, there are actually some complaints about truly legitimate gripes like downtime, slowness, etc. My experience over the last four months has met my expectation for shared hosting and I feel that DreamHost has been willing to work with me on any issues that have come up - they do feel like a partner rather than an adversary.
Like seiler, I recommend taking your backups regularly. This means taking them before trouble occurs due to Terms of Service violations or technical issues.
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