I was having a bad problem in the slowness of my site loading - it was taking over a minute. Mike M. from DH support was able to diagnose and solve the problem and explain exactly what was going on. Basically it was three users serving up media files and way over their limits. He throttled them back and my site is coming up in 8 seconds. Mike even recommended diagnosing some of the Wordpress plug-ins so that I could reduce the load times even further. When he removed them as a test he got the load time down to 3 sec. I’m a DH believer again.
All the best,