Another day another issue. Constant site slowdowns, can update or post a blog with out getting some sort of database issue. I think I have given it enough time and my patience, but I really need to spend my time on important things and not wary about my websites constantly ether down or almost impossible to access because of the wait time it takes to load a basic Wordpress Blog.
Time to look at the company that will take less than 24 hours to answer an urgent support ticket.
I’m sorry to hear that you’ve been experiencing issues with our service.
Looking over your account, I don’t see any current tickets open. The most recent one we replied to a few hours after receiving it. Did you submit a ticket under a different account? And if you haven’t submitted a ticket, please provide me with the ticket number.
That being said, looking over your server, I see it has a higher than normal load. This is most likely the reason for your sites slowness. I have already advised our admins, and they’re investigating the cause. I would like to continue this conversation in private, so please submit a ticket, provide me with a ticket number.
Thank you for submitting a ticket.
It doesn’t appear that the high server load is your fault.
Your account doesn’t look like it’s hitting memory limits.
Our admins are investigating the cause of the issues.
Sit tight, we’re on it