did anyone lose any files at DH before? did anyone lose any during the recent file server mishaps (even though DH says that no data was lost)?
you see, with the huge file space DH provides, ive decided to use my site (in bottlecap) as a secondary storage area - ive got about tens of GBs already uploaded.
and then, all of a sudden ALL my files in one directory was no more…
ive sent a Support Request to DH… however, it would be some time before i can get any reply - when i posted a ticket there were about 600+ open tickets, and now about 750+… whew!!!
on another hand, does anyone know DH’s backup policy? how many times do they take a backup (daily, weekly, etc.)? and if so, how long do they keep each backup?