How to reply from dream host support page


#1

Dear,
Suddenly 1 answer from dream host technical team not arrived in my outlook. So, I need to reply him from dream host “support page”.

But how can I do that?

Thanks…


#2

support@dreamhost.com


#3

Hi bobocat,
I know the email address. The fact is that, I can’t mail them directly from outlook or other email address of mine, because I am not member of dream host. My BOSS is the member & he is just paying. I am checking the IT system & trouble shooting. For that purpose I can log In using his ID.
So, when I reply from outlook, the mail bounced as I am not in their member list.
In that case I need to reply 1 problem of mine but can’t send mail from “Support” link. From there I just can read their answer.

Any help…


#4

I see. If you have access to the panel through his ID, why not just create a user for yourself with the appropriate privileges? That would be easiest.


#5

If you have panel access, then the support tab is near the bottom of hte left column, or log into the panel and then click here


#6

Hi,
Is it from support page or Manage Account page, I can create a new user like existing user:

Name Username Type Server Disk *Actions
ABC zxy shell kakuji 100 GB / 0 B

Is it?