Hi, yes thats pretty much the situation.
To add though the domain name itself is registered externally and Nameserver settings are set to Dreamhost, so its my understanding that nothing needs to be done with the domain name itself.
So to clarify, lets say this.
Has a fully hosted domain added (Example.com)
Has/Holds all files and databases.
Currently has no hosting accounts, mysqls or files.
when someone views Example.com they see the files in OLDACCOUNT
I need to move everything OFF OLDACCOUNT into NEWACCOUNT.
The way in which that set of instructions tell you to do this should really now not be the only option, again the way it says is that you need to do the migration process twice..
OLDACCOUNT to SUBACCOUNT
SUBACCOUNT to NEWACCOUNT
Seems like a lot of work, whereas if a staff member wanted to do this server side there would be so much less risk with finding out that a backup failed for some reason.
and after all, i just supplied Dreamhost with a new customer so i dont think having a staff member handle the migration would be to much to ask as its internal.
Anyway... I will get there, i am not new to the processes needed , but at this moment there are a couple of things that have blown me away recently..
Its the lack of speed my tickets have been answered recently is worrying, whats happening there guys?
If you have access to billing please give them a nudge on ticket number 7674173, I need them to remove the referrer details on the new account before i can migrate, current time is 18hours and 23 minutes