Here's the issue:
I'm running a website for a nonprofit org, and I have the address "info" set up as a distribution list to the three admins of that organization. The "info" address is our public address, so I can't filter it by just looking at addresses or keywords. Virtually all of the messages I expect it to receive are from senders not previously known to me.
I used to have it set up as an alias instead of a discussion list. However, one of three admins has an AOL account, and AOL accounts can no longer be used in aliases. I was hoping to use a discussion list in place of the alias since discussion lists can have AOL addresses on them. (Plus it has the nice advantage of being recorded and archived.)
Since I changed "info" from an alias to a discussion list, I'm seeing spam come through. I don't want my AOL user to hit her "spam" button on her browser for such messages.
I realize I could just set her up with a new email address on our servers and let her get in via webmail (or via Outlook Express via POP3/IMAP) and avoid the whole AOL issue altogether. (In fact, she already has her own account for sending mail.) But she always forgets to check it ... she generally only checks her AOL account.
Any ideas, short of retraining this user?