Here’s the issue:
I’m running a website for a nonprofit org, and I have the address “info” set up as a distribution list to the three admins of that organization. The “info” address is our public address, so I can’t filter it by just looking at addresses or keywords. Virtually all of the messages I expect it to receive are from senders not previously known to me.
I used to have it set up as an alias instead of a discussion list. However, one of three admins has an AOL account, and AOL accounts can no longer be used in aliases. I was hoping to use a discussion list in place of the alias since discussion lists can have AOL addresses on them. (Plus it has the nice advantage of being recorded and archived.)
Since I changed “info” from an alias to a discussion list, I’m seeing spam come through. I don’t want my AOL user to hit her “spam” button on her browser for such messages.
I realize I could just set her up with a new email address on our servers and let her get in via webmail (or via Outlook Express via POP3/IMAP) and avoid the whole AOL issue altogether. (In fact, she already has her own account for sending mail.) But she always forgets to check it … she generally only checks her AOL account.
Any ideas, short of retraining this user?