I've been very happy with my local webhosting company. I have several sites there which need zero attention unless I upgrade WordPress and need to check out the outcome for a few minutes.
But now, for Google purpose, I need a US-based hosting company for the English language base of our business.
Got interested in Dreamhost because they seem to offer a VPS add-on one can increase when traffic demands it without migrating the websites. Intellectually, this seems the best way to go.
However, went through the forum and noticed some clients got 12 or 14 hours of outage without their questions being replied to. Is this DreamHost normal procedure? Should these people have asked support rather than forum assistance?
Also noticed that Dreamhost seems to suffer problems on one or more servers every day and that these outages last for a good couple of hours.
Is this the norm for US hosting? How do you, as a client, put up with this?