I don't blame anyone for leaving when they don't get what they need out of a host, but I see statements like the ones above a lot, and I just don't understand what's up with that.
Why would anyone need to "get to their site" to change hosts? Doesn't everybody keep backups of their sites/files/databases to avoid this kind of problem, or is there some new trend that dictates the basic rule of "Webmastering 101", which is "Backup often, and backup your backups even more often", no longer applies?
If you don't, how would you get your sites back up and in business if say, an earthquake wiped DreamHost and the rest of Los Angeles off the map, and there was no hope of you ever seeing anything stored on a DreamHost server (which might be buried under a vagillion tons of rubble and bodies). I'm just saying ... stuff happens!
I've been at DreamHost almost 10 years now, and I'm not going anywhere ... but if I did, I wouldn't need to even look back at DreamHost to see what was going on, and I sure wouldn't need to access it to "get my stuff".
All my stuff is stored safely in a couple of places, both on and off the internet, so I would just set up my new account, reload and GO ALREADY!