I have a similar problem of Jeff, but with a little bit more time... I just subscribed a new dream host account (hosting + domain) 6 days ago, I paid my count, but my status in "Manage Account" is already "pending", and I haven't possibility to manage anything on my control panel. Just ask to you if is correct, and how many times I need to attend more? If you think this situation is wrong, could you control what are happening?
Below some account's iformation:
Account: Benedetto's Account (#1248465)
Hosting Plan: Special.. (Registration or Dedicated!)
Domains Hosted: 0 plus 0 subdomains --> I remember to have choose a new domain when I subscribed my hosting plan, also because the hosting plan include a domain... And more, when I try to add a new domain in "Manage Account" area, appear the follow string of character "Can't call method "name" on an undefined value at /usr/local/lib/site_perl/Ndn/Dhwebpanel/Billing/Account.pm line 1223."
I need help