How can I find information on fixing "Internal server error"?


#1

Hello can anybody help with the below. How do I get this fixed

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@mumtazdancecompany.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.


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#2

“Internal server error” is too generic as an error to solve without more details.

Start by describing where you see this error, what application is running (is this a WordPress site? Something else?), how you set up the site/application, what you see in the error logs, what you were doing when the error occurred (did you change anything? upgrade something?)…

Alternatively, open a ticket with DreamHost support.


#3

Have you looked in your error log?


#4

How do I look in the error log?

The problem I have is also I can’t email dreamhost technical support as it’s asking email address and password in order to contact them

The website the problem is with is mumtazdancecompany.com

I think somebody has messed with it

How can I get this resolved via Dreamhost

The website is word press


#5

How do I look in the error log?

You download it to your local machine, then use a text editor to view the log. Look for “500” error reported for the same time you see them live. There will be evidence why the error occurred.

We all learn by doing :wink:


#6

You can go to https://dreamhost.com/support and pick “Other” from the drop-down menu to contact support without having to enter username and password.


#7

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