So I’m having some trouble getting a cname redirect to work. I set up a subdomain like “store.mysite.com”, and I want it to point to a Yahoo! Merchant store I’m setting up. These are the instructions I received from Yahoo:
If you wish to have the hostname “store.yourname.com” point to your Yahoo! Store, you must have the following line in your DNS zone file for “yourname.com”:
store.yourname.com. IN CNAME accountname.site.yahoo.net.
Where “accountname” is your Yahoo! Store accountname. (Note: the ‘dots’ in the above line are important.)
All righty, seems easy enough. So I go to the DNS section for my subdomain, and put the “accountname.site.yahoo.net” (with my account name) into the Value field. I assume this is correct. When I try to add the record, I get this error:
“You already have a record for this name. you can’t have a CNAME and any other record on the same name.”
So what should I do here? This is a new subdomain so I haven’t messed with any settings on it. I’d really appreciate any help.