my client uses dreamhost and can login fine to his panel however when I try to login with the same user/password it tells me that the user name or password is wrong (my client is in the US and I am in France) I also have floating IP so that can't be that my IP is blocked.
is the error message correct or is it something else? we've checked username/password over and over and we are using the same.
Any ideas? this is really really frustrating,
thanks in advance for your help