Disclaimer – i am just an every day - non techy person - who happens to run a not for profit for kids who are dying or abused. Http://www.angelaid.com – yes - we work hand to mouth (no paid staff and take no government money) and did this hurt us??? over $2000 us is a large amount of money to a small not for profit like ours - yes it hurt us greatly. And for all of you that say – we should do better with manageing credit cards - etc (as in the blog) im glad YOU are so well off – please - donate money to our DH account so that I can meet the yearly hosting fee AGAIN ;)) it would be greatly appreciated – and amazing use of a few dollars from each:)) have anything ugly to say?? please, try to be at least a little civil – i deal with enough rl drama helping kids face death and trying to pay the bills.
That said, I read the emails and the blog. checked my invoices - checked with the bank (did my stuff) --yes billed in January – Now it is due again in two days. No comment. My main comment is this: this exact thing happened to me at SecondLife (also uses paypal - the regular one that the blog/or comments said are NOT in any way similar?? right - my experience says differently). My fiasco at SecondLife came after many problems - i decided to depost $1000 us into my “account” to cover my own seeming inability to keep control of how paypal/mybank/secondlife intereacted.
They failed to CLEARLY advise me that an “immediate bank transfer” from my bank -to paypal – to second life - was not immediate!!! (Since this time and my complaints THEY have changed how the advise people – hmmm wonder if their lawyers told them they needed to correct that?)
in one week they ate up the $1000 (it totally disappeared into the netherlands never to be heard of again) for 7 days both claim they did not have it - but charges were being made for purchase of land in 2L - and bouncing on my checking account (since the 1000 did not exist) 1800 us in bounce charges later?? I had to depost 400 more $ to SL – to cover the problems in 2L – The bank closed the checking account - i still owe 1800 in bounce fees - I wasted 3 entire days on the phone trying to get anyone to answer my questions or stop the bounce dings (which they kept on dinging anyway – and each saying not my fault - of course)
THEN the beauty?? a week later they REBILLED the $300us tier fees! Oh yes, they sent a note to the blog (the ultimate legal not my fault be all and end all of the techno age) that oooh gee you 9 milions of users – you probably got double billed for your tier this month – gee we are sorry - YOU need to research it and tell us if there was a problem. OMG (does this sound familiar?)
And Yes – i am just an every day - non techy person - who happens to run a not for profit for kids who are dying or abused – yes - we work hand to mouth - and I will not find shame in that no matter what you say.
But i would really - really like to know how this phenomonon can happen so closely in time - two two paypal related places - and not be related – Unless people saw the FIRST one get away with it? and no real national blow up?? hmmm - all i know is - I DID NOT get away with it --it did harm me - and no one took responsibility OR helped us repair it --we were punished - just for using services and expecting a modicum of help and accountability.
What I DO wish is that i had millions of users – who icould mistakenly bill $1 US to - post on a blog that i made that mistake – and say - we know $1 is nothing to you - but it means a lot to us – if yuou want your $1 back - I will send it -please send me an im. If you want to support the amazing work we are doing at AngelAID with yoru $1 --send me an im to keep it OR send more OR – do nothing and we will accept this as permission to keep it:)) How would YOU answer my blog ( if you even heard about it?) IF you would let me keep the $1 us?? donate it now to the DH for us ;)) OR go to our website and donate ;)) Goodness - 9million – i might actually NOT have to worry about extra charges and global mistakes either
Have a blessed day, it is a choice