Help! My VPS is Still Down!

Hi! Even though your status indicates that the VPS issue is resolved, my site is still not up and running. I can’t reach my developer this early, but because he is the account holder and has the ticket, I don’t know what’s going on. Can someone please find out what’s wrong?

Thanks! We’ve been down for over 36 hours and can’t do any business without our site.

We see:

Could not get defaults: Table ‘good2gosql.settings’ doesn’t exist


Hi @Lisa_Garman, sorry for the issue. I checked with my colleagues and it looks like the issue has been resolved. I checked now and it seems to respond just fine.

The issue you experienced is related to the yesterday’s incident on MySQL VPS server.

Thanks for this reply. It was pretty brutal and we ultimately lost data, but I’m glad it’s over.

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