Help! My VPS is Still Down!


#1

Hi! Even though your status indicates that the VPS issue is resolved, my site is still not up and running. I can’t reach my developer this early, but because he is the account holder and has the ticket, I don’t know what’s going on. Can someone please find out what’s wrong?

Www.good2goqc.com

Thanks! We’ve been down for over 36 hours and can’t do any business without our site.

We see:

Could not get defaults: Table ‘good2gosql.settings’ doesn’t exist

Lisa


#2

Hi @Lisa_Garman, sorry for the issue. I checked with my colleagues and it looks like the issue has been resolved. I checked now good2goqc.com and it seems to respond just fine.

The issue you experienced is related to the yesterday’s incident on MySQL VPS server.


#3

Thanks for this reply. It was pretty brutal and we ultimately lost data, but I’m glad it’s over.


#4

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