Help me in ftp - dam urgent

hello i sent msg to support around 10+hours age and still didnt got any responce from support
and my site is down as i cant upload , delet move anythin in my ftp… it says you dont have permition to access :frowning:
pls help me

This is a customer-to-customer forum, but you’ll find people here do have things they can help out with if you tell us what server you’re on, what your site is, etc.

There is otherwise very little that we can do except say that we feel for you, man.

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