Kind folks of Dreamhost,
I need some help. I need to either resetting my account back to zero, otherwise I’m going to just cancel it and consider it a $10 headache rather than a $110 dollar moneypit.
I’m the first to admit that I’m fairly ignorant in web design and what grasp of coding I had has been weathered over time so jumping in and trying to tango with this on my own leaves me to be solely responsible for my failures… but good grief, I can’t believe the trouble this has been.
After tinkering around with the WP One-Click, I decided to delete it and start fresh … except I couldn’t delete the akismet plug-in from the directories for the life of me.
I thought it might have been a fluke considering how inconsistent the WebFTP acted (seriously had the load the thing half a dozen times.) So I created a new sub-directory with no avail.
I tried to start with some fresh databases … this just led me to not being able to access anything.
So, I’ll plead guilty to being unprepared for how poorly this could go… but seriously, it seems like I can’t get a break. It doesn’t help how non-user-friendly the whole experience has been.
I’ve had an account two days, and yes, I need to spend some time seriously reviewing PHP, SQL, et al. But really, I just want to know if there is ANY way to set my account back to its fresh, original state or if I should just pull the plug right now and leave with just my domain.
Apologies for crying like a baby, I just really expected things to be a lot easier to handle and support to be far more accessible.