Yeah, what is it with these promo codes, i just sent an email to dreamhost for the very same reason as eve6mediahq, but in my case its the current promo (thanksgiving 777thanks11) nowhere to be found ANY info on the redemption of the offer code, no listing of the supposed terms and conditions, yet they walk you through, take your credit card details and now what??? i get charged full price in two weeks??? I think not!!
If it’s not too much to ask, putting the cart before the horse (or in this case the turkey) obviously doesn’t bring with it a sense of customer satisfaction, more a sense of dread hoping i haven’t been led up the garden “credit card” path.
The fact that this has also happened to others as many months back as May imply that there is something more akin to apathy on the part of DreamHost.
So what about it guys? do i get the promo code validated? Or would you rather i disappear in a puff of logic???
Regards and best wishes to all
i guess this answers my previous post, seems the current offer doesnt extend to me … i wonder why??? anyway here’s their reply, seems they are happier to see me leave than add to their ranks …
Truly dismayed… here’s their reply
I apologize for any confusion. One of the regions that the promo code is
not available in is Malaysia, unfortunately, so I can’t grant you the
discount. That’s why the area to enter the promo wasn’t in the sign-up.
Should that have been made clearer during the sign-up process?
Absolutely. I am sorry that it wasn’t.
I can understand, certainly, if you don’t wish to continue with DreamHost
at this point. You came here for a special deal and we were unable to
accommodate you on that.
If you’d like to close your account, here’s how:
- Go to the Manage Account page :
- Click the “close account/end all hosting” link.
- Follow the steps within.
You’ll receive an email confirming your action.
If you have any questions or need any additional assistance, respond to
this message. I am always happy to help!
And for anyone in the least bit interested, here is my reply to Nate and the Dreamhost team, asking why there is a restriction and to provide me a list of where there is NOT a restriction, so i can get a friend to take care of the registration… sigh
here’s my reply…
I just took a quick look in your forums and it would seem that this situation has been ongoing for quite some time, case in point, take a search for "Help Applying Promo Code 777May11 , not what i would call inspiring considering, in that case i was told they took it to accounts to resolve the issue, i for one am completely stumped as to why there should be ANY restrictions at all?
Why don’t you at least tell me where the offer is NOT restricted?? Then i could hopefully apply there instead, i travel widely and have various citizenships and card details, or i could call on any number of friends worldwide to take advantage of the offer on my behalf, so if you would please humour me Nate and tell me before this offer ends, where CAN i take advantage of your offer code???, and why do you not list this information at the very beginning of the process instead of causing angst?
Please reply asap, i still have my offer code for that domain, or if need be someone could register where the offer IS valid and i could transfer the name to them?
Many thanks for your prompt reply.