(HELP)Account is Pending


#1

Dear DH CUSTOMERS SERVICE TEAM

HOW COULD I ACTIVE MY ACCOUNT?

I was trying to registere an account for webhosting service last week,and I found my account was pending,couldn’t be paying.

I had sent Tickets but no reply from you.

Today I tried again. Good news is I signed up another account successful,and paying successful.

But unfortunately,there is the same question,ACCOUNT IS PENDING TOO?

Could your teams help me to solve it?

Pls noted and check the TICKETS NO:#7650859,#7650887.

I am waiting on line.

THANK YOU


#2

Hello Jimmy,

Thank you for contacting us for help! I was able to locate your tickets and got them over to a specialist to look into. Our approvals team will update you as soon as possible, your patience is appreciated, thanks!


#3

THANK YOU DH Matt C,Hope to sovle it soon.
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Account is active now ,thank you for helping me ,Matt C.

Wish you have a good day!