Have a domain REGISTERED but


#1

When I click ‘add’ under ‘Hosting Options’, I get a blank page.

When I go to the control panel, it tells me I’m in a dreamhostapps account and I need to upgrade. I click the link to upgrade, that leads me to a 404.

I hope I did not just pay money for something I can’t make a website on.


#2

Hello,

I apologize for the frustration this is causing. You shouldn’t have to deal with something like this.
If you can please submit a ticket here:
https://panel.dreamhost.com/index.cgi?tree=support.msg&
And our Tech Support can investigate the issue.

Regards,
Justin H
DreamHost Staff


#3

I click the link and it takes me to my account page… where there’s nowhere to put in a ticket. It just lets me edit the name on the account and my home address.


#4

Hey there!

I’ve gone ahead and manually upgraded you from your DreamHost apps account! You’re now free to add hosting and everything else a fully-functioning DH account entails. Thanks for your patience! :slight_smile:


#5

Thank you sooo much :smiley:


#6

You’re very welcome! If you need anything else, please don’t hesitate to let us know – we’ll be happy to help!