GLPI 0.85.2 mailgate issue

Hi,

Since this morning, the GLPI tool stoped working. It is supposed to collect the emails arriving at certain mailbox and process it in its tickets queue.

Some php54.cgi processes runs, I guess that is due to the error:
USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND
hitk 9842 1.6 0.0 271756 31856 ? S 06:58 0:06 php54.cgi
hitk 9858 1.5 0.0 256044 16792 ? S 06:58 0:06 php54.cgi

And they point to the following file too:
php54.cgi 13246 hitk 1w REG 8,1 17118 800974 /usr/local/dh/apache2/logs/apache2-heavy/error.log
php54.cgi 13246 hitk 2w REG 8,1 17118 800974 /usr/local/dh/apache2/logs/apache2-heavy/error.log

But I can’t see its contents.

Since we didnt change anything, version, or configuration, and I guess php or apache versions/configuration wasnt changed either, do you have any suggestion?

What I’ve got from a folk of mine is the following attempt in the php.ini:
; Maximum execution time of each script, in seconds
; http://www.php.net/manual/en/info.configuration.php#ini.max-execution-time
max_execution_time = 1800

Not sure if I can ask for that in the Support or even if this will solve the issue.

Thks