Getting file info

I’ve been trying to get to the directory of my website through Fetch for several days now. I connect and then the dog just keeps running and running as the dialogue box claims it’s “getting file info”. After several minutes I get the error message, “Server response: Can’t build data connection: connection timed out”

Any suggestions? Is it my fault, a server error??

I tried another ftp program and encountered difficulties there as well.


Do you have “passive” FTP enabled? Are you behind a firewall or anything?

What OS is this on? If it’s on any OS other than Mac OS 9, can you try FTPing from the command line and see if you get errors there?

If you are running OS X, open the Finder -> Go -> connect to server
Enter your domain name, wait and do the passwd thing when asked and you home dir is mounted.